Change Citrix EdgeSight Service Account password

Recently we had to change Citrix Edgesight Service account Password
I am not sure if this is the correct way , but this is how i accomplished it in our setup

Make note of the current password
Check which services on the edgeSight server are running under this account

Change service account password in AD

Set the service account password on the ES server following accounts ( in my case)
Citrix RSSH Admin Service
Citrix RSSH Application Manager

Restart the services

Set the password in the IIS Application Pool for Edgesight , Start the Application Pool

Login to Edgesight console using the SupportEamilID account

Configure Reporting server to use the new password

Hope this helps

Comments

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