Kitaab

Citrix XenApp 6.5 Service account password change caused console discovery to fail and we saw event ID 3989 in System Event logs "Citrix XenApp failed to connect to the Data Store. ODBC error while connecting to the database: 28000 -> [Microsoft][ODBC SQL Server Driver][SQL Server]Login failed. The login is from an untrusted domain and cannot be used with Windows authentication." After changing the service account password needed to run the following command on the delivery controllers. DSMAINT CONFIG /user:abc\ABCSVCCitrix /pwd:nP@ssword /dsn:"C:\Program Files (x86)\Citrix\Independent Management Architecture\mf20.dsn" Restart IMA service You should now be able to run the discovery successfully Hope this helps

Recently we had to change Citrix Edgesight Service account Password I am not sure if this is the correct way , but this is how i accomplished it in our setup Make note of the current password Check which services on the edgeSight server are running under this account Change service account password in AD Set the service account password on the ES server following accounts ( in my case) Citrix RSSH Admin Service Citrix RSSH Application Manager Restart the services Set the password in the IIS Application Pool for Edgesight , Start the Application Pool Login to Edgesight console using the SupportEamilID account Configure Reporting server to use the new password Hope this helps