Unable to contact the management VM to configure Netscaler SDX

It may happen that when you start configuring Netscaler SDX (11500 in our case) that you are unable to connect to the management VM (svm) at all throughthe default IP 192.168.100.1

Ping , http , ssh to 192.168.100.1 doesnt work

in our case the console connection did work and we could ssh into 192.168.100.2

However ssh to 192.168.100.1 or 168.254.0.10 doesn't work even from within the console session.

FOr us when we launched xsconsole , it doesnt show any Mangement VM as well

In our case factory reset was done for the Netscaler and that did resolve the issue.

Make sure you check the svm.conf located in cd /flash/mpsconfig

It may happen that IP/Subnet configuration is not default

Some additional info: http://support.citrix.com/article/CTX130496

Hope this helps

Comments

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