Citrix Storefront 2.0 - The Management console is Unavailable because a root certificate is missing

While Installing Storefront 2.0 , you may get a warning in the Storefront console .

"The Management console is Unavailable because a root certificate is missing"

It happens if - VeriSign Class 3 Primary CA - G5 Certificate is missing under the trusted Root certification Authorities Container on the machine where storefront is installed.

Download the root certificate from http://www.symantec.com/page.jsp?id=roots
Look for the certificate that is missing as this page has a lot of them.
Save it somewhere .

And then import it in the Trusted Root Certification Authorities store of the local Computer.

Hope this helps.

Comments

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