Citrix StoreFront 2.0 Event ID 17 and 12 Timeout

We are facing an issue with Storefront 2.0 . Everything seemed to be slow, authentication , enumeration , launch etc.

The events we saw were:

Event Id 17

An error occurred while contacting the Discovery Service.
System.Net.WebException, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
The operation has timed out
Url: http://StoreSRV01/Citrix/XD7PoC/discovery
ExceptionStatus: Timeout

Event ID 12

An error occurred while contacting the Discovery Service.
System.Net.WebException, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
The operation has timed out
Url: http://StoreSRV1/Citrix/XD7PoC/discovery
ExceptionStatus: Timeout

It supposedly was caused by McAfee VSE 8.8 Update 2. We tried uninstalling McAfee VSE 8.8 U2 and installing the older 8.7 version and it does make some difference.

Not sure what the perfect solution is as of now.

Hope this helps.

Comments

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